Cloud Computing

Wed, November 04, 2009 - Companies need to explore a multitude of related cloud expenses to ensure that costs don't ultimately outweigh the technology's benefits. Chris Curran shares some key questions regarding architecture, process and flexibility.

Mon, October 19, 2009 - As a first step in sorting through the cloud hype, an IT group needs to gain a clear view of its systems portfolio in the context of business needs and pain points. Chris Curran shares some practical advice as you identify your first candidates for cloud services.

Mon, October 19, 2009 - Infrastructure-as-a-service (IaaS) cloud platforms can give IT groups flexibility and instant capacity, at compelling prices. But the promise won't become reality unless you pick the right kind of applications and use cases, says Forrester's James Staten.

Mon, September 21, 2009 - Unlike most enterprise applications, CRM systems have users who want to be administrators. Danger lies ahead! Here's advice on how and why to just say no to admin rights.

Tue, September 15, 2009 - Forrester's Paul Roehrig has some advice for IT leaders investigating cloud service providers. Here's his take on how to get started on separating the marketing noise from the must-haves.

Wed, September 09, 2009 - Backup, archival, recovery, and redundant operations for business continuity are key success factors for industrial strength IT. But how do the rules of the game change with multi-tenant SaaS applications?

Mon, August 03, 2009 - CIO.com's Bernard Golden took issue last week with Jonathan Zittrain's recent cloud computing missive in the New York Times. Here's Zittrain's rebuttal to Golden. Do iPhone and cloud belong in the same discussion? You decide.

Mon, July 27, 2009 - The evils of scope creep can do in CRM project success. Here are four practical tactics for fighting it - from the start.

Fri, July 24, 2009 - Do you want to utilize Salesforce.com or another CRM system for fundraising, job recruiting or PR campaign tracking? Here are some issues to explore first.

Mon, July 20, 2009 - In a CRM system, some data has to be perfect, such as unique keys, internal security information and order quotes. But other data can be an approximation, or missing altogether. Here's how to decide where to make your data quality investment.